Refund policy
RETURNS
Nootrum does have a guarantee, but if you’ve decided it’s not for you and you’d like to return something early before giving it the full 90 days here is what you can return.
Are your products unopened, still sealed and the product packaging undamaged?
If yes, then please email our customer support team at support@nootrum.com and include:
- Full Name
- Order Number
- Name of product
- Reason for return
Our Customer Support team will then be in touch with the correct return address for your products.
For early refund, we require the return of all unopened products. We do not provide return shipping costs.
Please note the satisfaction guarantee applies to Nootrum blended products only. (Nootrum Capsules and Nootrum Powder) single mushroom products, coffee or shilajit can only be returned for a refund in an unopened state.